You have at least five
natural opportunities.
1. When you begin
coaching ~ “I’ve included some information about the business. Many of
our Designers were Hostesses first, so I know you may have questions.”
2. In follow-up
coaching calls ~ “You should know that your Party could be the beginning of your own
business. Is there anything about my job that looks good to you?”
3. When you get to
her home ~ “While I’m setting up, why don’t you ask me any questions you’ve
thought of about the business?”
4. When you
introduce the Customer Care Card ~ “Our Hostess is at the
‘thinking stage’ about being a
Designer. If you would consider helping her get started by hosting a Party, put a star in
the ‘Yes’ or ‘Maybe’ box.”
5. When you close
her Party ~ Remind her that the opportunity is still available and that you would be happy
to help her get started with the bookings from her Party. Continue to
"recruit coach."
Even though you've talked to her several times during the hostess coaching
process, after the show is over,
sit down with your hostess and go over the Home & Garden Party opportunity
one more time!
Show her just how much money she would have earned and
how easy it is to get started,
that the bookings you got from her show could be the start of her business.
"Karen,
do you know that if you would have conducted your show instead of me, you
would have made over $200 tonight?"
Or, "We got three bookings tonight! You're half way to starting -- you only
need three more!"
Make information
accessible. Put business information out where it is easy to pick
up and invite the Guests to take it. “If you or anyone you know might be
interested in exploring the possibility of being a Designer, please take one
of these.” Be sure to watch who takes it and follow up!
Plant seeds
throughout your party presentation and have a good recruiting commercial:
Throughout your
party presentation you should plant multiple seeds for sponsoring.
During your party presentation, after you have played the Ask Me Game, say
something like “Ladies, I’d like to invite one or two gals to have the
opportunity this month to join H&GP and work along with me. I would never try
to convince anyone into joining Home & Garden Party but I do love to invite
others to have the chance to choose if they think this is something they
might be interested in. Home & Garden Party has been a blessing to me, has
been a great way to earn extra income, and I’m thankful for the
opportunities that our company has provided me. I do love to share those
same opportunities with others. So if you think you might be even a little
bit interested in learning more or if you know someone who might be
interested please take one of the opportunity packets that I’m passing
around.”
Pass around a whole stack of
opportunity packets…not just a few because you
want everyone to feel comfortable that they can take one. Watch carefully to
see who takes them and then leave the extras on the coffee table for those
who decide to take one later.
As the packets are being passed say “I’d love for you to look through the
packet and view our opportunity DVD at your leisure. We can get together in
person or on the phone in the next few days. Together, I can answer your
questions so that you can decide if this is something that would be right
for you and your family.
During your
presentation be sure you are sharing the benefits of being a designer.
“With an average party of $500-$600, you would start with making $150, and
after your first $1500, you would make about $200."
"Basically, if you held one party a week…you could earn an extra $800
dollars on average monthly for your family’s income. How does that sound to
you?"
"As far as the cost goes, you could get started with a kit for only $99.00
and for that you receive over $200 in retail value, plus supplies to get
started! You can make that back in your very first party!”
Anyone you meet
may be interested in joining. Watch for these green flags:
- Those who ask you questions. (“Do you mind carrying in all this stuff?”,
Do you like doing this?)
- Those who share a need (“My daughter just got engaged…the wedding is going
to cost a lot of money” )
- Someone who asks you many questions during the Ask Me Game.
- Someone who has a very high purchase…they love it all!
- Someone who only places a very small order. They might love to have it all
but can’t afford to purchase
what
they would like to. Ask them “Were you able to purchase everything you
wanted to this evening?”
If the
answer is no, offer them the chance to get their favorite items for free, ½
price or at a discount
by
becoming a hostess or a designer.
- Someone who volunteers to help you pack up. Always allow guests to help
you!
- Someone who likes to decorate.
- People who help other people. (You hear them say…”I just finished helping
my sister”).
- Energetic people, people who like to smile a lot. (These people have a
genuine love for other people)
Be aware of
recruiting signals and cues:
The most important
key in sponsoring is to find a need and fill it. Below are questions
and statements that show an interest in what you do, and indicate a desire
to hear more about HGP. This allows you to seek more information from the
prospective recruit in order to find a need, and fill it with your business
opportunity.
How will you know what others need? Listen to what they are saying or
asking.
* How did you get started in Home and Garden Party?
* Do you do this full time? How many hours a week do you do this?
* I wish I had the money….to buy a new car, etc.
* Now that the kids are in school, I would like to work.
* I’m looking…. for something to do part time….for a new job….for a 2nd job.
* I wish I had more time with my family.
* I don’t have enough time for anything because I’m always working.
* I need something to keep me busy.
* I love Home and Garden Party products….I want it all!
Listen for concerns or questions that will allow you to respond and show how
H&GP could be the answer they are looking for. Most prospects will want to
know things like: How much money they can make, How much time is involved,
What it costs to get started, What they have to do, training, etc.
Plant seeds while
taking orders:
While you are taking orders is a great time to sponsor. Choose the verbiage
that you are most comfortable with:
“Kelly, I hope you had as much fun with us tonight as we had with you! Do
you realize you're like a magnet? People LOVE being around you! This is a
common trait we find in over half of the successful Designers in our
company. Have you ever considered doing what I do?”
“Kathy, I am so glad I had the chance to meet you tonight. You have such a
like-able personality. It also appears that you are a great listener. These
are common traits we find in about half of the successful Designers in our
company. Have you ever considered doing what I do?”
“I couldn’t help but notice you tonight…” (People like to be noticed)
“Tell me about yourself…Do you work outside your home? What exactly do you
do?”
“What do you like best about your job?” (always bring up something positive)
“What would you change if you could? The money? The hours? For example,
would you like to make more money? Choose the hours you work?”
(Some people don’t even think about change until you bring it up).
Listen to their answers….
Additional questions you can ask:
* “Tell me…do you like to decorate?”
* “Could you use an extra $800 a month?”
Now you can bring
the answers together...
“If you would like
_______(ie, earn extra income) but would like to change__________(ie, have
more flexibility on when you work) have you ever thought of doing what I
do?”
Possible answer: “No…I haven’t”
“Well you should think about it! May I share what you could make?”
Invite each
person individually and take action. Don't wait for recruits to
approach you about joining. You need to invite everyone and then follow up. Inviting
each person is so much easier than deciding who would or wouldn’t be
interested. Everyone deserves the opportunity to make up her own mind. In a
recent survey, most people said they joined their company because someone
asked them. Remember the numbers. Statistics say that when you talk to
10 people, at least one of them is going to join. If you have 6-8 guests at
every party and you're doing four parties a month (just one a week), even
the most part-time Designers can recruit 2 to 3 new Designers every month!
Your goal is to pass
out three packets at every show. You will see big recruiting results when
you adopt and practice the habit of handing out three recruit packets at
every show you do. Statistics from the Direct Sellers Association state that
when you talk to 10 people, 1 of them is going to join. Even if you’re a
brand new designer doing your first few shows, the statistics show that if
you talk to 10, at least 1 will indeed join. So, if you want 1 new recruit
each month . . . simply talk to 10! For those who consistently want 2 new
recruits each month, talk to 20 . . . and so on.
The good news is that if you are doing two shows a week, using this
technique, you would be handing out 24 packets a week. Based on the above
statistics, 24 packets would yield 2 ½ recruits, or 5 total at the end of
two months. What if you stepped up your activity and did three shows a week?
That would be 36 packets, or 7 new recruits by the end of two months. That’s
exciting! Practice this technique and you will be on the fast track to
meeting your recruiting goals and when the next company trip contest starts
you'll have the foundation built to win the trip.
The best news is
that the more packets you hand out, the better you will get at approaching
people, the more proficient you will get, and your odds will increase to 1
in 7 or 1 in 6; so when you pass out 36 packets, you are likely to recruit 3
to 5 new people in a month. Based on those numbers, if you did just
one show a week – and you had two or three others on your team doing just
one show a week – that would be 12 to 15 packets being handed out to
prospective recruit leads each week. So, with yourself and a small team just
working very part-time using this system, you would still average 4 to 5 new
recruits on your team each and every month.
Who do we give
them to, and what do we say?
I like to think of it as casting a movie. You’re the producer and director
of the show, and you’re out to discover new talent to star in your show! So,
who do you select? Start by approaching someone with whom you feel you’ve
established a rapport, connected with or really hit it off.
What do you say? "So, Mary, did you enjoy the show this evening? Great! I
couldn’t help but notice how fun and outgoing you are. You were the life of
the party! Have you ever thought of doing something like this?" (Wait for
response) "Well, I think you’d be great! I’d love to give you a packet of
information about Home & Garden Party to take home and look at in the
privacy of your own home – and I’d like to give you a call in a couple of
days to answer any questions you might have. Sound good? Great! Would
Tuesday or Thursday evening be better for you? Tuesday? Great!"
Another approach would be: "Susie, you really helped everyone have a good
time this evening. Thanks so much! You know,
you’re a natural salesperson -- have you ever thought about doing what I do?
(Wait for her answer) Well, you should because you’d be great, and I’d love
to work with you! Why don’t you just take a packet of information, look it
over in the privacy of your home . . . and I’ll give you a call in a couple
of days to answer any questions. Sound good? Would Wednesday or Thursday
evening be better for you? Great!"
The one common denominator of both those encounters is . . . a compliment!
Always start out with a genuine compliment. Even if someone is not really
interested, they will appreciate a compliment from you. And if they say,
"No, I’m not really interested," you can always say, "Why don’t you take a
packet home with you, and if you know anybody who might be interested,
please pass the packet along, okay? Thanks!" Compliment, then ask.
Compliment, then ask. "I couldn’t help but notice how good you are with
people, Susie." "You have a wonderful personality, Martha. Our company is
always looking for good people like you."
Just as a surefire opening line to a prospect for booking is: "I would love
to have you as a hostess!", a surefire opening line for recruiting is: "I’d
love to work with you," or "I’d love to have you on my team!"
* Let the Guests know you will be asking
them! “I’m sure you can tell I love what I do! I’ll be
inviting each of you to consider the business for yourself or someone you
know.”
* Talk to each person. Try these or make up some
of your own. “I haven't looked at the Customer Care Cards yet. Are you
one of the people who wanted information about the business?” or “I
think you might enjoy being a Designer because __________. If I give you
some information, would you look at it?”
* Be sure to mention that the packet
contains general information and your goal is to personalize it when
you get together (either on the phone or in person). “This business can
be for anyone! Please be sure to watch the DVD. Let’s talk tomorrow so we can see if HGP will be a good fit
for you.”
"Thanks for all your
help tonight, Rachel, you are a natural. Have you ever thought about doing
something like this? I'd love to work with you!"
“If you’re thinking
this might be something you’d like to just give a try why don’t we just fill
out an application and you can get started making money."
"That’s what is so great about H&GP…they literally give you a chance to give
it a try. You can do a few shows and see if you like it. If you decide it’s
not for you, you can just walk away and own some beautiful products. But you
might discover that you love it. You’ve got nothing to lose and everything
to gain! We can get you started today….And you can be on your way to making
some great money!”
You may have someone tell you that they want to get started right away.
For many people you will find that they have already been thinking of doing
something to earn extra income. You could be providing the answer to a
concern they've have. Joining H&GP could be their answer.
Suggest the next
step. The goal is to provide information to interested people AND
suggest an interview within 24-48 hours. If possible, arrange a time to get
together in person. Person-to-person always provides an added advantage. If
time or distance prevents getting together, follow up on the telephone. Be
prepared for any of these responses:
⇒
“Yes, I’ll look at it.” “Great! Let’s get
together (or talk) tomorrow.” Arrange a specific time.
⇒
For others who may say "Well, let me go home and think about it." you can
say….” Let’s schedule a time when we can get together in person or on the
phone and I will share some more information and answer your questions. And
then you can decide if this is something that’s right for you. That way,
you’ll have all the information you’ll need to make a decision. If you want
after that…you can think about it some more. “
Or
“How about if you look over the opportunity packet I’m sharing with you
tonight, you can watch the DVD, and I‘ll call you tomorrow. I’ll be
able to share with you more information, answer any questions you have, and
then you will be able to make a better decision.”
If after, you share details, they still want to talk it over with the
family, you can say: “I’ll call you in a couple of days and you can let me
know what you think….” Sometimes…they need time to think about it and
discuss it with their friends and family...This is the usual answer!
Jot down what she stated in your conversation….what she would change etc.
because you will be talking to several people in a week and you want to
remember who said what… Now, here is where most people fail….they fail to
follow through. Do not wait for them to call you! When you give them an
opportunity packet set up a time to follow through.
⇒
The “yes but no” response. For example, “It
looks like fun (YES), but I’m too busy (NO).”
This response is
normal! Try saying, “Many successful Designers felt exactly the same way
before they investigated the opportunity. This packet contains general
information. Why don’t we get together tomorrow for a few minutes so you’ll
have the information you need to make an informed decision about whether
this is a good fit for you?”
⇒
“No, thank you.”
Tell her how you
feel. “That’s too bad! I would really enjoy working with you!”
Check to be sure you
understand. “No, like never? Or should we talk at another time?”
Add to a notebook
the name of anyone who expressed
some interest in the business, either for now or in the future.
The number of names in your
notebook will grow as you enhance your skills and invite more people.
Make notes about anything you have discovered about your prospect.
Follow up when you said you would. When you realize that at every show
there will probably be at least one person who could benefit by joining HGP
you will start looking at your group of guest trying to determine who seems
most interested, asks the most questions, seems to need the opportunity the
most etc. Choose one special person at each party and share with them the
"Just
for you Letter,"
be sincere and let them know how much you would like to help them
build a business.
Now, you try it! The
more you practice, the better you will get! Timing Is
Everything!